The Stedelijk Museum is accessible to anyone who is curious. The museum provides special facilities and programmes for people with mobility issues. If you have any questions or needs during your visit, speak to a member of our Stedelijk team. We’re happy to help.

Accessing the building

The museum has elevators, wheelchair elevators and wheelchair-accessible restrooms. You use the elevators independently. The map shows where these facilities are. You will recognize them by the wheelchair symbol. 

Please note: when it's very busy, there is a risk that assistive devices such as wheelchairs will already have been allocated to other visitors. Want to avoid this? Make a reservation via reserveringen@stedelijk.nl or 020 5732 911, so you can be sure of having a comfortable visit to the museum.

Do you need help with the elevators? Talk to a staff member. We will be happy to help you.

Download floor plan

Photo of guide dog
Assistance dogs are welcome in the museum. Photo: Tomek Whitfield

General accessibility provisions

Present, available or allowed

  • Service dog allowed

  • Personal assistant

  • Sensory experience

  • Barrier-free access and steps accompanied by ramp

  • Accessible building

  • Rest areas

Provisions for people with reduced mobility

Present, available or allowed

  • Stairs with handrail

  • Accessible lift

  • Barrier-free building and passageways that are sufficiently wide

  • Wheelchair-friendly restroom

  • Mobile payment

Provisions for people who are blind or partially sighted

Present, available or allowed

  • Accessible print (18pt. or larger)

Provisions for people who are deaf or hard of hearing

Present, available or allowed

  • Hearing loop (t-coil or headphones)

  • Sign language interpretation provided

Provisions for people who require low sensory environments

Present, available or allowed

  • Low stimulus hours

Not present, not available or not allowed

  • Guide lines and floor markings

  • Audio description

  • Material in Braille

  • Closed captioning

  • Open captioning

  • Hidden disability Sunflower Keycord recognised here

  • Low stimulus area

Teijin Auditorium

You can reach the Teijin Auditorium with the elevator from the ground floor. The seats at the Auditorium contain backrests. If you wish to access the auditorium before the start of an event, please let us know by contacting us through: publicprogram@stedelijk.nl.

Equipment

You may borrow a wheelchair, walker, lightweight folding chair or Alinker (a type of ‘walking bike’) at the information desk. If you would like to reserve one of these items before your visit, phone us on +31 (0)20 573 2911 or email reserveringen@stedelijk.nl.

WHEELCHAIRS AND WALKERS 

Wheelchairs, folding chairs and Alinkers (a specially-designed non-motorised mobility vehicle that looks like a bicycle) are available, free of charge, at the museum. If you’d like to book them in advance, please send an email to reserveringen@stedelijk.nl or phone us on 020 5732 911.

CARE-GIVERS AND ASSISTANCE DOGS 

Care-givers have free admission to the museum. Assistance dogs are welcome in the museum.

  • Entrance museum
  • Entrance wardrobe
  • Staircase wardrobe
  • Wardrobe
  • Entrance toilets
  • Entrance toilets
  • Wheelchair accessible toilet
  • Toilets
  • Staff
  • Security
  • Stool
  • Stools

Disabled parking

The Stedelijk Museum has disability accessible parking at the group entrance level of Paulus Potterstraat 13. There are also several disability accessible parking spaces in the Q-Park parking garage under the Museumplein. For availability, click here.

With a European disabled parking permit, parking for free is allowed in almost all places in Amsterdam. The parking permit (valid up to a year before renewal) can be requested from the City of Amsterdam.

If you have any suggestions for improving the accessibility of the building, please let us know via info@stedelijk.nl.

Programs

For persons with dementia and their family members and/or care-givers

The Stedelijk developed the Unforgettable programme for people with dementia and their family members. In this guided tour trained museum guides use art to initiate meaningful conversations. At this time the Stedelijk does not offer the Unforgettable Stedelijk programme. Go to onvergetelijkmuseum.nl to see which museums you can visit for the Unforgettable programme. This programme is currently only available in Dutch. 

Please to view this video.

Please to view this video.

Deaf and hearing-impaired

The Stedelijk offers an average of one guided tour a month in Dutch Sign Language. Tours are given by a deaf museum guide. You can find details and dates about these museum tours in our calendar. We also offer a Dutch Sign Language video tour. Read more about the Stedelijk in Signs programme here.