The Stedelijk Museum is accessible to anyone who is curious. The museum provides special facilities and programmes for people with mobility issues. If you have any questions or needs during your visit, speak to a member of our Stedelijk team. They’re happy to help.
Accessing the building
The museum has lifts, special wheelchair lifts and disabled toilets. They are all suitable for wheelchairs, walkers and mobility scooters, and can be used without assistance. If you have any questions or are in need of any assistance, please ask a member of staff. We will be more than happy to help. STEDELIJK BASE is an exception and is not accessible for mobility scooters, we do have wheelchairs and walkers available. You can find a plan for visitors with reduced mobility here.
You can reach the Teijin Auditorium with the elevator from the ground floor. The seats at the Auditorium contain backrests. If you wish to access the auditorium before the start of an event, please let us know by contacting us through: firstname.lastname@example.org.
You may borrow a wheelchair, walker, lightweight folding chair or Alinker (a type of ‘walking bike’) at the information desk. If you would like to reserve one of these items before your visit, simply telephone +31 (0)20 573 2911 (weekdays 09:00-17:00, Saturday and Sunday 10:00 to 11:30) or email email@example.com.
The Stedelijk Museum has disability accessible parking at the group entrance level of Paulus Potterstraat 13. There are also several disability accessible parking spaces in the Q-Park parking garage under the Museumplein. For availability, click here.
With a European disabled parking permit, parking for free is allowed in almost all places in Amsterdam. The parking permit (valid up to a year before renewal) can be requested from the City of Amsterdam.
If you have any suggestions for improving the accessibility of the building, please let us know via firstname.lastname@example.org.
WHEELCHAIRS AND WALKERS
Wheelchairs, folding chairs and Alinkers (a specially-designed non-motorised mobility vehicle that looks like a bicycle) are available, free of charge, at the museum. If you’d like to book them in advance, please send an email to email@example.com or phone us on 020 5732 911.
CARE-GIVERS AND SERVICE DOGS
Care-givers have free admission to the museum on presentation of a care-giver pass or letter signed by a family doctor or specialist. With the exception of registered service dogs, visitors are not permitted to bring domestic pets into the museum. Registered service dogs are allowed in the museum.
PEOPLE WITH DEMENTIA AND THEIR FAMILY MEMBERS
The Stedelijk developed the Unforgettable programme for people with dementia and their family members. This special guided tour takes place on the first Monday of each month. Specially trained museum guides use art to initiate meaningful conversations. You can find the dates of these guided tours in the calendar.
DEAF AND HEARING IMPAIRED
If you are deaf or hearing impaired, you can still participate in the museum’s usual programmes, using the Group Tour System. The museum guide or speaker wears a transmitter and microphone, and you wear a receiver and headphones. Please book the GTS system at least a week before your visit, by emailing firstname.lastname@example.org, or phoning us on 020 5732 741.
The Stedelijk also offers an average of one guided tour a month in Dutch Sign Language. Tours are given by a deaf museum guide. You can find details and dates about these museum tours in our calendar. Read more about the Stedelijk in Signs programme here.
AMENITIES AND BESPOKE PROGRAMMES
Are you unable to visit the museum during the usual opening hours due to health reasons, or do you need extra time, space or assistance during your visit to the Stedelijk? Or do you have suggestions for ways of improving access to the Stedelijk Museum? We’d love to hear from you. You can reach us by emailing the Education Department at email@example.com or give us a call: 020 5732 741.