Accessibility
The Stedelijk Museum is accessible to anyone who is curious. The museum provides special facilities and programmes for people with mobility issues. If you have any questions or needs during your visit, speak to a member of our Stedelijk team. We’re happy to help.
Accessing the building
The museum has elevators, wheelchair elevators and wheelchair-accessible restrooms. You use the elevators independently. The map shows where these facilities are. You will recognize them by the wheelchair symbol.
Do you need help with the elevators? Talk to a staff member. We will be happy to help you.
Teijin Auditorium
You can reach the Teijin Auditorium with the elevator from the ground floor. The seats at the Auditorium contain backrests. If you wish to access the auditorium before the start of an event, please let us know by contacting us through: publicprogram@stedelijk.nl.
Equipment
You may borrow a wheelchair, walker, lightweight folding chair or Alinker (a type of ‘walking bike’) at the information desk. If you would like to reserve one of these items before your visit, phone us on +31 (0)20 573 2911 or email reserveringen@stedelijk.nl.
WHEELCHAIRS AND WALKERS
Wheelchairs, folding chairs and Alinkers (a specially-designed non-motorised mobility vehicle that looks like a bicycle) are available, free of charge, at the museum. If you’d like to book them in advance, please send an email to reserveringen@stedelijk.nl or phone us on 020 5732 911.
CARE-GIVERS AND ASSISTANCE DOGS
Care-givers have free admission to the museum. Assistance dogs are welcome in the museum.
Disabled parking
The Stedelijk Museum has disability accessible parking at the group entrance level of Paulus Potterstraat 13. There are also several disability accessible parking spaces in the Q-Park parking garage under the Museumplein. For availability, click here.
With a European disabled parking permit, parking for free is allowed in almost all places in Amsterdam. The parking permit (valid up to a year before renewal) can be requested from the City of Amsterdam.
If you have any suggestions for improving the accessibility of the building, please let us know via info@stedelijk.nl.
Programs
For persons with dementia and their family members and/or care-givers
The Stedelijk developed the Unforgettable programme for people with dementia and their family members. In this guided tour trained museum guides use art to initiate meaningful conversations. At this time the Stedelijk does not offer the Unforgettable Stedelijk programme. Go to onvergetelijkmuseum.nl to see which museums you can visit for the Unforgettable programme. This programme is currently only available in Dutch.
Deaf and hearing-impaired
The Stedelijk offers an average of one guided tour a month in Dutch Sign Language. Tours are given by a deaf museum guide. You can find details and dates about these museum tours in our calendar. We also offer a Dutch Sign Language video tour. Read more about the Stedelijk in Signs programme here.
AMENITIES AND BESPOKE PROGRAMMES
Are you unable to visit the museum during the usual opening hours due to health reasons, or do you need extra time, space or assistance during your visit to the Stedelijk? Or do you have suggestions for ways of improving access to the Stedelijk Museum? We’d love to hear from you. You can reach us by emailing the Education Department at educatie@stedelijk.nl or give us a call: 020 5732 911.