FAQ

The Stedelijk is open daily from 10 am to 6 pm, 365 days a year, also during the holidays. Tickets are valid the whole day and you can walk in any time between 10 am and 5.45 pm.

The museum does not have a priority lane. However, Stedelijk Members, museum card or other discount card holders can proceed directly to the ticket control. Don't forget to bring your card to the museum.

It is possible to book online day tickets before you visit the museum. Tickets are valid the whole day and you can walk in any time between 10 am and 5.45 pm. You can also buy your ticket directly at the registration desk in the museum.

It is possible to book an online day ticket before you visit the museum. This also goes for visitors with a Museum card, another discount card, or valid entrance ticket*. If you already have a valid entrance ticket, select the option 'Entrance Museumkaart' or 'I already have an entrance ticket/card/voucher'. Be sure that you also bring your Museum card with you when you visit the museum. 

*Museumkaart, Friends of the Stedelijk Museum, Young Stedelijk Members, Rembrandtkaart, ICOM, Stadspas, Iamsterdam City Card, Amsterdam Pass, Holland Pass, Stedelijk Lerarenpas, VriendenLoterij VIP-KAART. Children and young people up to the age of 18 have free access if accompanied by an adult with a valid entrance ticket.

It is enough to show your ticket on your smartphone. Enhance the brightness on your mobile phone if necessary. 

It is possible to buy a Museumkaart at the Stedelijk Museum. You can use your Museumkaart immediately. Cards can also be ordered through the website of Museumkaart. Please bring your Museum Card when you visit the museum.

The admission price for students is € 10,-. Student cards from all countries are allowed. Entrance to the Stedelijk is free for children and young people under the age of 19. We recommend booking a (free) ticket online before you visit to skip any queues at the counter. When booking your tickets online, choose one of the options CJP/Student/19- in our ticketshop.

Yes, you can give your ticket to another person. But this only applies to regular tickets, not to discounted tickets or tickets bought by Museumkaart holders.

For Members it is not necessary to book an online ticket in advance. This applies to all types of Memberships (Vriend, Familievriend, Donateur, Young Stedelijk and Stedelijk Circle). Make sure to bring your personal membership card.

We don’t refund money for purchased tickets. Tickets are valid for twelve months after the date of purchase. If you can’t use your ticket on the date you reserved, please let us know at reserveringen@stedelijk.nl or have the date of your ticket(s) changed at the registration desk in the museum.

Check your spam folder. If the ticket isn’t there, mail us at reserveringen@stedelijk.nl.

If you have questions about your ticket(s) that are not answered in this FAQ, email us at reserveringen@stedelijk.nl or call us during office hours: 020-5732911,

If you have other questions, go to www.stedelijk.nl/bezoeken or email us at info@stedelijk.nl

It is also possible to buy a ticket at the counter for a spontaneous visit. 

TEN Restaurant and The Zadelhoff café are open as well. Restaurant TEN is open daily from 10 am - 6 pm. The Zadelhoff Café (inside the museum) daily from 11 am - 3 pm. 

A supervised cloakroom is available for coats and small items of luggage. The museum does also provide the use of lockers. Handbags are permitted in the museum galleries (max. size A5). You may not bring backpacks and/or weekend cases into the museum. Lockerpoint at the Museumplein provides storage space for luggage.

Check out our offer of guided tours here.

Unfortunately, we can not take any large-sized luggage because of safety reasons. Handbags are permitted in the museum galleries (max. size A5). You may not bring backpacks and/or weekend cases into the museum. On the Museumsquare lockers for large-sized luggage are available. You can find them in the parking garage of Q-Park. Find more info on the website of Lockerpoint.

You are welcome to visit the museum with a group. We kindly ask you to let us know beforehand and book a self-guided group visit. 

There is no limit on the length of your stay. Once you have entered the museum, you may stay until it closes.

Sometimes a specific exhibition has a fixed route, apart from that, you can wander freely the museum.  

The museum is cleaned frequently and thoroughly in line with the RIVM guidelines. The washrooms and objects that visitors come into frequent contact with such as handrails and lift buttons are regularly sanitized. Hand sanitizers are available in dispensers in the entrance area so you can sanitize your hands before entering the museum.

The shop is open and has the same opening hours as the museum (10 am - 6 pm). You do not need a ticket to visit the museum shop. 

Yes, our toilets are open to visitors of the museum. Most of our toilets are gender-neutral.

The library of the Stedelijk Museum Amsterdam is open by appointment only, from Tuesday to Thursday 11 am - 4 pm. Please note, at the moment there is only room for researchers and students who want to use the collection of the library, unfortunately, we can’t accommodate those who just want to sit and work on their own research.

Book your appointment by sending an email to: bibliotheek@stedelijk.nl, tel. 020 – 573 26 50.

You do not need a QR-code or covid-certificate to visit the museum. This also applies to school groups, teachers and/or their guides.

You don’t need to be vaccinated to visit the museum. 

Wearing a face mask is not compulsory in the museum. However, you are allowed to wear one if you would like to do so. 

You do not need a ticket to visit the museum shop.

Yes. But only if the photographs are for personal use (please share them on social media :)).

Flash photography is not permitted. If you require images for professional use, please email us at: repro@stedelijk.nl.

For professional and/or press photography or video recordings, please contact our Press Office: pressoffice@stedelijk.nl.

Some works of art at the Stedelijk Museum contain explicit or graphic imagery that could be experienced as offensive. Although a certain amount of provocation is inherent to modern and contemporary art, the museum will make visitors aware of possible explicit imagery when relevant.

Yes. The museum provides free audio tours for the main and temporary exhibitions.

The audio tours are available in two languages (NL, EN).

You can collect the audio tour device from a number of prominent places in the museum. Do not forget to return the device to the same place after your visit.

You can also listen to the audio tours on your own mobile phone. Find a QR-code with a link and instructions on the cabinet where you can collect the audio tour or download the app in advance.

Food and beverages are not allowed in the museum.

It is only possible to use the toilet if you have an entrance ticket to the museum.

Yes. Please phone: +31 (0)20 5732 911 or email us at reserveringen@stedelijk.nl. The museum has four wheelchairs available for visitors, and several Alinkers (a stylish new kind of non-motorized mobility vehicle), which are specially designed mobility vehicles that look a little like a bicycle.

With the exception of registered service dogs, animals are not permitted in the museum.

The museum has lifts that are suitable for wheelchairs and also has toilets for people with physical disabilities. We also have plenty of staff in the entrance area who are ready to help visitors in wheelchairs who might need help to access the galleries. If you need assistance when leaving the museum, you only have to ask; our staff is happy to help.

For more information about our facilities for disabled visitors, please visit our Accessibility page. A special toilet route is available for visitors with a physical disability.

Yes, the museum has a safe space where you can breastfeed your baby. The museum’s general additional hygiene measures also apply here.

Yes, the museum hosts events regularly. Check out what's on here. To keep up with the latest news, you can sign up for our newsletter here.

Would you like to hire a venue at the museum to host an event. Get in touch and we’ll see what we can do for you. Click here for more information on hiring venues.

There are a total of around 500 art and design objects dating from 1870 to the present day.

Yes, the collection presentation present about 850 different artworks. Some works in our collection, photographs, textiles, and works on paper, cannot be exhibited for longer than 3 consecutive months because they are too fragile. But the display always includes internationally famous artists and designers. The Stedelijk collection is large, and if a work is on loan to another institute, we can replace it with one of equal caliber.

 Please check our Family page for the latest info about our family program.

We are currently able to offer tours on Tuesdays and Thursdays. Starting in February 2022, you’ll also be able to book guided tours on Mondays.

At present, we offer set timed tickets on Mondays, Tuesdays and Thursdays. You can choose from the following time slots:

10.15 -11.45 am

12.00 - 1.30 pm

2.15 - 3.45 pm

4.00 - 5.30 pm

When you make a reservation, you will be shown the time slots that are available. If not enough slots are free, you can divide your group over different time slots.

You can arrive at the group entrance at the Paulus Potterstraat about 10 minutes before the start of your visit and use the group cloakroom (if there is enough room).

You book the program you’ve chosen through our website. On top the page of the individual program there are several buttons for you to click through to the ticket system. Choose the button relevant to your school or student group and/or the Cultuurkaart. All our activities are grouped into two programs: In the museum, and Online. This applies to primary education, vocational, and higher education.

All school visits must be pre-booked for a specific time slot. The available time slots are shown in our ticket system. You cannot book tours for any other times.

A guided tour in March can be booked up to January 23. A tour in April can be booked up to February 23, etc.

The rate for a group tour of 1.5 hours is € 82.50 (including entrance fee). For an independent tour, each person pays the entrance fee. Admission to the Stedelijk Museum is free for visitors below the age of 18. Students pay 10 euros. Admission is free for Teachers/Group leaders. We do not offer a group discount.

We offer the following payment methods:

• iDeal
• Credit card
• Cultuurkaart (VO/MBO)
• Voucher (PO)

Unfortunately there is no option to pay by invoice.

You can arrive at the group entrance on Paulus Potterstraat about 10 minutes before the start of your visit. You can use the group cloakroom there (if there is enough room).

You can book a guided tour for up to 4 groups per time slot of 1.5 hours. The maximum group size is 15 (11 pupils for groups 1 to 3). Each group should be accompanied by a maximum of 2 teachers / group leaders from the school.

Each group should be accompanied by a maximum of 2 teachers / group leaders from the school.

No, school classes with pupils below the age of 18 years are exempt from the corona check. This also applies to their group leaders and teachers. Group leaders and teachers are not required to show a QR code.

No, from 18 February onwards this won't be necessary anymore. However, you are allowed to wear one if you would like to. 

Yes, you can book an independent group visit. Independent group visits are possible on Tuesdays and Thursdays and on the time slots that we do not offer to other groups. The time slots appear automatically as available in the booking system when we close the bookings for the education programs. This always happens on the first day of the month. So, starting from the first of October, you can book an independent group visit on Tuesdays and Thursdays in November for the available time slots. You can book independent group visits – providing there’s availability – 24 hours before your visit.

Independent group visits can be booked – providing there’s availability – up until 24 hours before your visit.

An abbreviated tour is possible, but you always pay for 1,5 hours. In case you want to book an abbreviated tour, you always go through the booking process first. Send an email after that to educatie@stedelijk.nl to tell your preferred start- and end time.  

You can cancel or reschedule a tour from the first day of the previous month of the booking. For example, when you’ve booked your tour for the 14th of June, you can cancel or reschedule this until the first of May.  

Yes, you have to apply for independent group visit if you are with 5 or more people. You can do so here. For adults the maximum group size is 5 persons at the moment.

No, this is not possible. 

The Museumpleinbus brings groups of schools from Primary Schools for free, safe and fast to the Stedelijk Museum. The Museumpleinbus is meant for pupils from group 6, 7 and 8 that booked the program De Stijl and for primary schools that are located in a radius of 60 kilometers starting from the ring A10.  

You can sign in your group approximately 10 minutes before the start of your visit, at the groupsentree at the Paulus Potterstraat. You can make use of the groups wardrobe there (if there’s enough space).  

You can meet up with your group at the following meeting points in the museum: 

Under the stairs in Stedelijk Base (ground floor / -1) 

At the artwork Woven Into The Fabric by Petra Blaisse and Desso, located in the entrance hall 

At the Tajiri artwork (the sculpture with the big ‘knot’ next to the museum shop) 

At the Barbara Kruger artwork (1st floor) 

At the Paulus Potter entrance (tbc) 

Food and drinks are only allowed in the Zadelhoff cafe and the TEN Good Food cafe. It is not possible to bring your own lunch in these places.  

In case of a delay, we kindly ask you to contact us directly. In this way, we can update all involved parties. The Stedelijk Museum is available during office hours through the phone number: 020-5732911. Unfortunately, the tour cannot be extended in case of a delay.