Look here for answers to frequently asked questions about visits, safety and hygiene measures, the exhibition program and the accessibility of the library, restaurant, and museum shop.

Opening Hours & Prices

The Stedelijk is open daily from 10 am to 6 pm. The museum is open 365 days a year, including during the holidays. 

Yes, the priority line is available for Stedelijk Friends, Stedelijk VIP-card holders, and Stedelijk Annual Card holders. We are doing all that we can to regulate the flow of visitors and ensure their safety.

Students receive a discount of 50% on the admission price. Entrance to the Stedelijk is free for children and young people up to the age of 18. It is necessary though to book a ticket and time slot online before you visit. When booking your tickets online, choose one of the options CJP/Student/18- during the order process. Children under the age of 18 can only enter the museum if they are accompanied by an adult(s) who has a valid entrance ticket.

During the Bruce Nauman exhibition (running until 24 October 2021), there’s an additional one-off surcharge of €3 for students/CJP/. The surcharge does not apply to children. More info: stedelijk.nl/surcharge

Due to the current safety measures against covid-10, it is strongly recommended to reserve an online ticket and time slot before you visit. It is also possible to buy a ticket at the register as long as there are still tickets available within the specific time slot of your visit. Tickets are valid for a year. Please read our safety measures before you visit.

Are you not able to come because of heath or any other reason? Send an email to reserveringen@stedelijk.nl to change your time slot.

During the Bruce Nauman exhibition (running until 24 October 2021), there’s an additional one-off surcharge of €3. 

Incidentally, the Stedelijk Museum asks for a temporary surcharge. Exhibitions like Bruce Nauman are unique because of the many international loans and therefore expensive to make. We do find it important though to bring these large, international exhibitions to The Netherlands. The surcharge helps to make these exhibitions possible. The surcharge is a one-off. If you visit the museum again during the running time of the Bruce Nauman exhibition, you do not have to pay the surcharge again.

More info: stedelijk.nl/surcharge

Tickets & Time Slots

To safeguard the maximum visitor capacity and the safety of visitors, it is desired to reserve a time slot to visit the Stedelijk Museum. This also applies to holders of a Museumcard, Membership, and other discount cards*. We offer this as part of our 6 feet museum protocol. It is also possible to buy a ticket at the door for a spontaneous visit, provided the number of time slots allows.

During the Bruce Nauman exhibition (running until 24 October 2021), there’s an additional one-off surcharge of €3 for all visitors of 18 years or older. More info: stedelijk.nl/surcharge

Visitors with a Museum card, another discount card, or valid entrance ticket can order a time slot + surcharge via the ticket system. To do this, select the option 'Entrance Museumkaart' or 'I already have an entrance ticket/card/voucher'. Choose the surcharge in step two of the ordering process. Be sure that you also bring your Museum card with you when you visit the museum.

*Entrance is free for: Children and young people up to the age of 18**, Museumkaart, Friends of the Stedelijk Museum, Young Stedelijk Members, Rembrandtkaart, ICOM, Stadspas, Iamsterdam City Card, Amsterdam Pass, Holland Pass, Stedelijk Lerarenpas, BankGiro Lottery VIP-kaart.
**only if accompanied by an adult with a valid entrance ticket

To safeguard the maximum visitor capacity and the safety of visitors, it is desired to reserve a time slot to visit the Stedelijk Museum. This also applies to holders of a Museumcard, Membership, and other discount cards. If you already have a valid entrance ticket, choose that option in our ticket system. It is also possible to buy a ticket at the door for a spontaneous visit, provided the number of time slots allows.

Time slots are offered in 15-minute increments. Read here about the safety measures.

To safeguard the maximum visitor capacity and the safety of visitors, it is desired to reserve a time slot to visit the Stedelijk Museum. This also applies to Members (Friend, Family Friend, Donor, Young Stedelijk, or Stedelijk Circle) of the Stedelijk Museum. To do this, select the option 'I already have an entrance ticket/card/voucher'. It is also possible to buy a ticket at the door for a spontaneous visit, provided the number of time slots allows. The ticket is only valid when showing your personal membership card.

Visit, Safety & Hygiene

A supervised cloakroom is available for coats and small items of luggage.  The museum does not provide the use of lockers because of the safety measures. Handbags are permitted in the museum galleries (max. size A3). You may not bring backpacks and/or weekend cases into the museum. Lockerpoint at the Museumplein provides storage space for luggage.

Some works of art at the Stedelijk Museum contain explicit or graphic imagery that could be experienced as offensive. Although a certain amount of provocation is inherent to modern and contemporary art, the museum will make visitors aware of possible explicit imagery when relevant.

Unfortunately, we can not take any large-sized luggage because of safety reasons. On the Museumsquare lockers for large-sized luggage are available. You can find them in the parking garage of Q-Park. Find more info on the website of Lockerpoint.

Yes, fixed routes for visitors have been marked through the museum. These routes are indicated by a line on the ground, which is interrupted in areas where visitors can roam freely. Please stay 6 feet (1.5 meters) away from other people at all times and follow any instructions from our visitor service team.

It is not compulsory for visitors to wear a face mask in the museum. Of course, the use of a face mask is still allowed. You are kindly requested to take into account the preferences of other visitors and staff members of the Stedelijk.

The museum is cleaned frequently and thoroughly in line with the RIVM guidelines. The washrooms and objects that visitors come into frequent contact with such as handrails and lift buttons are regularly sanitized. Hand sanitizers are available in dispensers in the entrance area so you can sanitize your hands before entering the museum.

The shop is open and has wider aisles to ensure safety. Visitors can only visit the shop on a fixed route and a basket. The shop has the same opening hours as the museum. You do not have to reserve a time slot.

Sorry to hear that! I you have a cold or symptoms of the flu, you have to stay home according to the rules of the National Health Institute (RIVM). You can reserve a new time slot and date by sending an email to reserveringen@stedelijk.nl. You are welcome again when you and the other members of your household are without symptoms for at least 24 hours. Get well soon!

Yes, all toilets our open to visitors of the museum. All of our toilets are gender-neutral.

The library of the Stedelijk Museum Amsterdam is open by appointment only, from Tuesday to Thursday 11 am - 4 pm. Please note there is only room for researchers and students who want to use the collection of the library, unfortunately, we can’t accommodate those who just want to sit and work on their own research.

Book your appointment by sending an email to: bibliotheek@stedelijk.nl, tel. 020 – 573 26 50.

Service & House Rules

Yes. The museum provides free audio tours for the main and temporary exhibitions.

The audio tour for STEDELIJK BASE - Collection before 1980 is available in six languages (NL, EN, DE, FR, ES, IT) and the audio tours for TOMORROW IS A DIFFERENT DAY: Collection 1980-now and the temporary exhibitions are available in two languages (NL, EN).

You can collect the audio tour device from a number of prominent places in the museum. Do not forget to return the device to the same place after your visit.

You can also listen to the audio tours on your own mobile phone via Soundcloud. A QR code with a link to the audio tours and instructions hangs on the cabinet where you can collect the audio tour.

Accessibility

Yes. Please phone: +31 (0)20 5732 911 or email us at reserveringen@stedelijk.nl. The museum has four wheelchairs available for visitors, and several Alinkers (a stylish new kind of non-motorized mobility vehicle), which are specially designed mobility vehicles that look a little like a bicycle. The wheelchairs are thoroughly sanitized after each use. For more information about our facilities for disabled visitors, please visit our Accessibility page.

With the exception of registered service dogs, animals are not permitted in the museum.

The museum has lifts that are suitable for wheelchairs and also has toilets for the disabled. We also have plenty of staff in the entrance area who are ready to help visitors in wheelchairs who might need help to access the galleries. If you need assistance when leaving the museum, you only have to ask; our staff is happy to help. For more information about our facilities for disabled visitors, please visit our Accessibility page. A special toilet route is available for visitors with a physical disability.

Exhibitions, Events & Collection

At the moment we have a program of small scale events at the museum. Check out what's on here. To keep up with the latest news, you can sign up for our newsletter here.

Would like to hire space at the museum to host an event. Get in touch and we’ll see if we can arrange something that fits in with the RIVM guidelines. Click here for more information on hiring space.

Yes. Around 400 highlights from the collection are on permanent display in STEDELIJK BASE. And in Tomorrow is a Different Day around 125. Some works in our collection, photographs, textiles, and works on paper, cannot be exhibited for longer than 3 consecutive months because they are too fragile. But the display always includes internationally famous artists and designers. The Stedelijk collection is large, and if a work is on loan to another institute, we can replace it with one of equal caliber.