Look here for answers to frequently asked questions about visits, safety and hygiene measures, the exhibition program and the accessibility of the library, restaurant, and museum shop.

Opening Hours & Prices

The Stedelijk is open daily from 10 am to 6 pm, and Fridays from 10 am to 8 pm. The museum is open 365 days a year, including during the holidays. 

Yes, the Priority Lane is available for Stedelijk Friends, Stedelijk VIP-card holders, and Stedelijk Annual Card holders. We are doing all that we can to regulate the flow of visitors and ensure their safety.

By booking your ticket(s) online before your visit, you skip possible queues at the register. 

It is also possible to buy a ticket at the register. Tickets are valid for a year. Please read our info about your visit & safety before you visit. 

Tickets

Visitors with a Museum card, another discount card, or valid entrance ticket* have direct access to the museum. During the Bruce Nauman and Kirchner and Nolde exhibitions (until Dec 5, 2021), there’s an additional one-off surcharge of €3 for all visitors of 18 years or older. For that reason, it is necessary to buy a separate surcharge ticket. 

You can do this directly here or in our ticket system by selecting the option 'Entrance Museumkaart' or 'I already have an entrance ticket/card/voucher'. Choose the surcharge in step two of the ordering process.  

Be sure that you also bring your Museum card with you when you visit the museum. More info: stedelijk.nl/surcharge 

*Museumkaart, Friends of the Stedelijk Museum, Young Stedelijk Members, Rembrandtkaart, ICOM, Stadspas, Iamsterdam City Card, Amsterdam Pass, Holland Pass, Stedelijk Lerarenpas, BankGiro Lottery VIP-kaart. Children and young people up to the age of 18 have free access if accompanied by an adult with a valid entrance ticket.

Students receive a discount of 50% on the admission price. Entrance to the Stedelijk is free for children and young people up to the age of 18. We recommend booking a (free) ticket online before you visit to skip any queues at the counter. When booking your tickets online, choose one of the options CJP/Student/18- in our ticketshop. Children under the age of 18 can only enter the museum if they are accompanied by an adult(s) who has a valid entrance ticket.

During the Bruce Nauman and Kirchner and Nolde exhibitions (until Dec 5, 2021), there’s an additional one-off surcharge of €3 for students/CJP/. The surcharge does not apply to children. More info: stedelijk.nl/surcharge

We don’t refund money for purchased tickets. Tickets are valid for twelve months after the date of purchase. If you can’t use your ticket on the date you reserved, you can easily book a new ticket on the date of your preference through our ticketshop. Choose the date and then the option "I already have a valid entrance ticket".

During the Bruce Nauman and Kirchner and Nolde exhibitions (until Dec 5, 2021), there’s an additional one-off surcharge of €3. 

Incidentally, the Stedelijk Museum asks for a temporary surcharge. Exhibitions like Bruce Nauman and Kirchner and Nolde are unique because of the many international loans and therefore expensive to make. We do find it important though to bring these large, international exhibitions to The Netherlands. The surcharge helps to make these exhibitions possible. The surcharge is a one-off. If you visit the museum again during the running time of the Bruce Nauman exhibition, you do not have to pay the surcharge again. Make sure to bring the voucher that is handed out to you during your first visit.

More info: stedelijk.nl/surcharge

Visit, Safety & Hygiene

A supervised cloakroom is available for coats and small items of luggage.  The museum does not provide the use of lockers because of the safety measures. Handbags are permitted in the museum galleries (max. size A3). You may not bring backpacks and/or weekend cases into the museum. Lockerpoint at the Museumplein provides storage space for luggage.

Some works of art at the Stedelijk Museum contain explicit or graphic imagery that could be experienced as offensive. Although a certain amount of provocation is inherent to modern and contemporary art, the museum will make visitors aware of possible explicit imagery when relevant.

Unfortunately, we can not take any large-sized luggage because of safety reasons. On the Museumsquare lockers for large-sized luggage are available. You can find them in the parking garage of Q-Park. Find more info on the website of Lockerpoint.

You are welcome to visit the museum with a group. We do ask you to keep a distance to other visitors. Groups up to 15 people max. can visit all exhibitions except Kirchner en Nolde: Expressionism. Colonialism. Are you with a group of 15 people or more? Book an independent group visit. We would also like to know it if you visit with a smaller group. Let us know through educatie@stedelijk.nl

The museum is cleaned frequently and thoroughly in line with the RIVM guidelines. The washrooms and objects that visitors come into frequent contact with such as handrails and lift buttons are regularly sanitized. Hand sanitizers are available in dispensers in the entrance area so you can sanitize your hands before entering the museum.

The shop is open and has the same opening hours as the museum (10 am - 6 pm). You do not need a ticket to visit the museum shop.

Sorry to hear that! I you have a cold or symptoms of the flu, you have to stay home according to the rules of the National Health Institute (RIVM). You are welcome again when you and the other members of your household are without symptoms for at least 24 hours. You can easily set your ticket to another date through our ticketshop. Choose the option "I already have a valid entrance ticket". Get well soon!

Yes, our toilets are open to visitors of the museum. All of our toilets are gender-neutral.

The library of the Stedelijk Museum Amsterdam is open by appointment only, from Tuesday to Thursday 11 am - 4 pm. Please note there is only room for researchers and students who want to use the collection of the library, unfortunately, we can’t accommodate those who just want to sit and work on their own research.

Book your appointment by sending an email to: bibliotheek@stedelijk.nl, tel. 020 – 573 26 50.

The Stedelijk Museum follows the guidelines of the Dutch National Institute for Public Health and Environment (RIVM) regarding covid at all times. You do not need a covid passport, negative test result or any other covid check to visit the museum. We do ask you to postpone your visit if you are experiencing any cold or flu symptoms and to keep a safe distance from other visitors.

Service & House Rules

Yes. The museum provides free audio tours for the main and temporary exhibitions.

The audio tour for STEDELIJK BASE - Collection before 1980 is available in six languages (NL, EN, DE, FR, ES, IT) and the audio tours for TOMORROW IS A DIFFERENT DAY: Collection 1980-now and the temporary exhibitions are available in two languages (NL, EN).

You can collect the audio tour device from a number of prominent places in the museum. Do not forget to return the device to the same place after your visit.

You can also listen to the audio tours on your own mobile phone via Soundcloud. A QR-code with a link to the audio tours and instructions hangs on the cabinet where you can collect the audio tour.

Accessibility

Yes. Please phone: +31 (0)20 5732 911 or email us at reserveringen@stedelijk.nl. The museum has four wheelchairs available for visitors, and several Alinkers (a stylish new kind of non-motorized mobility vehicle), which are specially designed mobility vehicles that look a little like a bicycle. The wheelchairs are thoroughly sanitized after each use. For more information about our facilities for disabled visitors, please visit our Accessibility page.

With the exception of registered service dogs, animals are not permitted in the museum.

The museum has lifts that are suitable for wheelchairs and also has toilets for the disabled. We also have plenty of staff in the entrance area who are ready to help visitors in wheelchairs who might need help to access the galleries. If you need assistance when leaving the museum, you only have to ask; our staff is happy to help. For more information about our facilities for disabled visitors, please visit our Accessibility page. A special toilet route is available for visitors with a physical disability.

Exhibitions, Events & Collection

Yes, the museum hosts events regularly. Check out what's on here. Check out what's on here. To keep up with the latest news, you can sign up for our newsletter here.

Would you like to hire space at the museum to host an event. Get in touch and we’ll see what we can do for you. Click here for more information on hiring space.

Yes. Around 400 highlights from the collection are on permanent display in STEDELIJK BASE. And in Tomorrow is a Different Day around 125. Some works in our collection, photographs, textiles, and works on paper, cannot be exhibited for longer than 3 consecutive months because they are too fragile. But the display always includes internationally famous artists and designers. The Stedelijk collection is large, and if a work is on loan to another institute, we can replace it with one of equal caliber.